Choosing accounting software in India requires different criteria than most markets because GST compliance is complex and changes frequently. A platform that handles GST well is not optional. It is the baseline.
Start with five questions:
First, are you GST-registered or approaching the threshold? If yes, the platform must support e-invoicing with IRN generation, all GSTR report generation from GSTR-1 to GSTR-9, and GSTR-2B reconciliation. A platform missing any of these three is incomplete for an Indian business.
Second, do you sell physical goods? If you manage inventory, the platform needs integrated stock tracking, purchase order management, and e-way bill generation from the same invoice. If you are a service business, verify inventory does not clutter your billing workflow when you do not need it.
Third, does your CA work directly in your accounting system? Check whether the software supports a dedicated CA login with access to ledgers and GSTR reports, independent of your billing team's daily operations. Monthly file exports are a workflow that accounting software should eliminate.
Fourth, how large is your team? Check per-user pricing and whether role-based permissions are included. You want billing staff to see invoices without accessing financial reports, and managers to approve without editing entries.
Fifth, do you need mobile access? A cloud platform without a functional mobile app is not truly cloud for founders and teams working on the move.
Beyond these five: choose a platform that updates automatically when GST rules change. India's compliance landscape shifts multiple times a year. If your software requires a manual update to stay compliant, you will always be one regulatory change behind.
Refrens meets all five criteria. GST compliance, inventory, CA login, role-based team access, and Android and iOS apps are included at every paid tier. Regulatory updates go live automatically. The free plan lets you verify the platform works for your business before you pay anything.